RETURN AND REFUND POLICY – Our return and refund policy is designed to provide a seamless shopping experience for our customers. We understand that sometimes a purchase may not meet your expectations, and we are committed to ensuring your satisfaction. Customers have 7 days from the date of delivery to initiate a return for any item that is unused, in its original packaging, and accompanied by a receipt or proof of purchase. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return shipping label.
Once we receive the returned item, our team will inspect it to ensure it meets the return criteria. If approved, we will credit to original payment method your refund within 7-10 business days, returning the funds to the original payment method. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the return is due to an error on our part or a defective product.
For exchanges, we recommend placing a new order for the desired item and returning the original item for a refund. This ensures you receive the new product promptly while we process your return. In the case of damaged or defective items, please contact us immediately upon receipt, and we will arrange for a replacement or refund at no additional cost to you.
We value our customers and strive to make the return and refund process as straightforward as possible. Our policy reflects our commitment to quality and customer satisfaction, ensuring that you can shop with confidence. If you have any questions or need assistance, our customer service team is available to help you navigate the return process efficiently. Thank you for choosing us for your shopping needs.
Experience peace of mind with our comprehensive guarantee and warranty options. Our guarantee ensures that if your product is damaged upon delivery, we will replace it at no cost to you, including shipping fees both ways from apnadokan.com. In contrast, our warranty provides you with free servicing for any issues that arise after delivery, although any additional expenses will be the responsibility of the customer. Choose apnadokan.com for reliable products and exceptional customer service.
NOTE- This product is designed to enhance your return experience by ensuring a seamless verification process. When unboxing your order items, we kindly request that you record a video to document the condition and contents of the package. This visual evidence will facilitate a smoother return process, providing clarity and assurance for both you and our team. Enjoy peace of mind knowing that your returns are handled with care and efficiency.
SALE ITEMS – Only regular priced items may be refunded. Sale items cannot be refunded.
Refund Policy
Refund will be credited within 3 to 4 business days in your original payment
Return Policy
Return should be done within 4 days AS PER T&C
Exchange/ Replacement
Exchange and Replacement will be done within 5 days AS PER T&C
Shipping Policy
All orders will be delivered within 5 days