Last Updated: September 19, 2026<\/strong><\/p>\n\n\n\n Welcome to ApnaDokan<\/strong>. These Terms & Conditions govern your access to and use of our website, products, services, checkout, payment facilities, and other features available through https:\/\/apnadokan.com\/<\/a><\/strong>.<\/p>\n\n\n\n By visiting our website, creating an account, placing an order, or using any part of our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.<\/p>\n\n\n\n ApnaDokan is an online shopping platform serving customers in India. We offer products across categories that may include electronics, accessories, fashion, home products, personal-use products, and other consumer goods.<\/p>\n\n\n\n Our contact details are:<\/p>\n\n\n\n Business Name:<\/strong> ApnaDokan Customers may contact us regarding orders, payments, delivery, returns, refunds, account issues, or general support.<\/p>\n\n\n\n You must be legally capable of entering into a binding agreement under applicable Indian law to place an order independently.<\/p>\n\n\n\n If a person is legally unable to enter into a contract, the website and its purchasing features should be used only with the involvement and supervision of a parent, legal guardian, or other legally authorized person.<\/p>\n\n\n\n You agree that the information you provide during registration, checkout, payment, or customer support communication will be accurate and complete.<\/p>\n\n\n\n Customers may be allowed to purchase products as a guest or create an ApnaDokan account.<\/p>\n\n\n\n You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.<\/p>\n\n\n\n Please notify us if you believe that your account has been accessed without authorization.<\/p>\n\n\n\n ApnaDokan may restrict or suspend an account when reasonably necessary to prevent fraud, abuse, unauthorized activity, security risks, or violations of these Terms.<\/p>\n\n\n\n We aim to provide clear and accurate product titles, images, specifications, descriptions, availability, and pricing.<\/p>\n\n\n\n However, product images may occasionally differ slightly from the actual item because of factors such as:<\/p>\n\n\n\n Customers should review the product description, specifications, size, compatibility, warranty information, and other available details before ordering.<\/p>\n\n\n\n If a material error is discovered in a product listing or order, we may contact the customer to clarify the issue or cancel and refund the affected order where appropriate.<\/p>\n\n\n\n Unless otherwise stated, prices displayed on ApnaDokan are shown in Indian Rupees (INR \/ \u20b9)<\/strong>.<\/p>\n\n\n\n Prices may change without prior notice.<\/p>\n\n\n\n The amount applicable to an order will normally be the amount displayed during checkout when the order is submitted.<\/p>\n\n\n\n Additional charges, where applicable, may include:<\/p>\n\n\n\n The final payable amount will be shown at checkout.<\/p>\n\n\n\n Submitting an order does not necessarily mean that the order has been finally accepted.<\/p>\n\n\n\n After an order is received, we may verify:<\/p>\n\n\n\n An order may be cancelled before fulfilment if a product becomes unavailable, payment cannot be verified, shipping is unavailable, the order contains an obvious pricing error, or there is a reasonable fraud or security concern.<\/p>\n\n\n\n Where payment has already been successfully collected for an order that we cancel, the applicable amount will be processed for refund in accordance with our refund policy.<\/p>\n\n\n\n Customers may pay using the payment methods available at checkout.<\/p>\n\n\n\n Depending on availability and payment-provider support, these may include methods such as:<\/p>\n\n\n\n Availability of a particular payment method may change.<\/p>\n\n\n\n Payments processed through third-party payment providers are also subject to the provider’s applicable terms, security checks, availability, and processing requirements.<\/p>\n\n\n\n ApnaDokan will never ask customers to disclose confidential information such as a card PIN, UPI PIN, OTP, or internet-banking password through email, telephone calls, or ordinary support messages.<\/p>\n\n\n\n Where direct bank transfer is offered, customers must transfer the correct order amount using the bank details shown during checkout or after placing the order.<\/p>\n\n\n\n Customers should use the Order ID or other requested reference when making the transfer.<\/p>\n\n\n\n Orders paid through bank transfer may remain on hold until payment has been received and verified.<\/p>\n\n\n\n Customers should retain their transaction reference or UTR number until the payment and order have been confirmed.<\/p>\n\n\n\n ApnaDokan currently provides shipping according to the delivery areas and shipping methods available during checkout.<\/p>\n\n\n\n Delivery times may depend on:<\/p>\n\n\n\n An estimated delivery date is not an absolute guarantee unless expressly stated otherwise.<\/p>\n\n\n\n Shipping charges may vary depending on the product, weight, shipping class, location, or promotional offer.<\/p>\n\n\n\n Full details are available in our Shipping & Delivery Policy<\/strong>.<\/p>\n\n\n\n A customer may request cancellation before the order has reached a stage where cancellation is no longer reasonably possible.<\/p>\n\n\n\n Orders that have already been packed, handed over for delivery, customized, or otherwise processed may be subject to different cancellation conditions.<\/p>\n\n\n\n If ApnaDokan cancels a prepaid order, the applicable refund will be processed using the appropriate payment or refund method.<\/p>\n\n\n\n Further information is provided in our Return, Refund & Cancellation Policy<\/strong>.<\/p>\n\n\n\n Return and refund eligibility depends on the condition of the product, product category, reason for return, applicable return window, and other conditions described in our Return, Refund & Cancellation Policy.<\/p>\n\n\n\n A customer requesting a return may be required to provide information such as:<\/p>\n\n\n\n Certain products may not be returnable where permitted by law, particularly where hygiene, customization, activation, use, or other product-specific conditions apply.<\/p>\n\n\n\n Approved refunds will be processed according to the applicable payment method and payment-provider processing times.<\/p>\n\n\n\n Please read our Return, Refund & Cancellation Policy<\/strong> before purchasing.<\/p>\n\n\n\n Products displayed as available may occasionally become unavailable before fulfilment because of inventory updates, supplier availability, technical delays, or other circumstances.<\/p>\n\n\n\n If an ordered product cannot be supplied, we may:<\/p>\n\n\n\n Customers are not required to accept an alternative product.<\/p>\n\n\n\n ApnaDokan may occasionally provide promotional offers, coupon codes, discounts, or free-shipping offers.<\/p>\n\n\n\n Promotions may be subject to conditions such as:<\/p>\n\n\n\n Unless expressly allowed, promotions cannot be exchanged for cash or combined with incompatible offers.<\/p>\n\n\n\n We may withdraw or correct a promotion where it was published because of an obvious error or misuse.<\/p>\n\n\n\n Customers may be allowed to submit genuine product reviews, ratings, questions, or other content.<\/p>\n\n\n\n Content must not:<\/p>\n\n\n\n We may moderate or remove content that violates these rules or applicable law.<\/p>\n\n\n\n You may not use ApnaDokan for unlawful or abusive purposes.<\/p>\n\n\n\n This includes attempting to:<\/p>\n\n\n\n We may restrict access where reasonably necessary to protect customers, the website, or payment systems.<\/p>\n\n\n\n Unless otherwise stated, ApnaDokan’s branding, website design, original text, logos, graphics, and other proprietary materials are owned by or lawfully used by ApnaDokan.<\/p>\n\n\n\n Third-party product names, trademarks, payment logos, and brand names remain the property of their respective owners.<\/p>\n\n\n\n Nothing on the website gives a user permission to reproduce, redistribute, commercially exploit, or falsely claim ownership of protected material without authorization.<\/p>\n\n\n\n Our website may use third-party services for:<\/p>\n\n\n\n A third-party provider may have its own terms and privacy practices.<\/p>\n\n\n\n ApnaDokan is not responsible for independent third-party services outside our reasonable control, although we will assist customers with order-related concerns where appropriate.<\/p>\n\n\n\n Customer information is handled according to our Privacy Policy<\/strong> and applicable legal requirements.<\/p>\n\n\n\n Information may be used where necessary to:<\/p>\n\n\n\n Please read our Privacy Policy for further information.<\/p>\n\n\n\n We aim to keep ApnaDokan available and functioning properly, but uninterrupted access cannot always be guaranteed.<\/p>\n\n\n\n Temporary interruptions may occur because of:<\/p>\n\n\n\n Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded under applicable consumer law.<\/p>\n\n\n\n To the extent permitted by law, ApnaDokan will not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control.<\/p>\n\n\n\n Our obligations regarding defective, incorrect, undelivered, cancelled, or refunded orders remain subject to applicable consumer law and our published policies.<\/p>\n\n\n\n ApnaDokan will not be responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, government restrictions, strikes, transport disruption, internet outages, payment-network failure, courier disruption, or similar events.<\/p>\n\n\n\n We will take reasonable steps to resume normal service when practical.<\/p>\n\n\n\n We may update these Terms & Conditions to reflect changes in our services, payment methods, policies, operations, or applicable requirements.<\/p>\n\n\n\n Updated Terms will be published on this page.<\/p>\n\n\n\n The date shown at the top of this page indicates the latest update.<\/p>\n\n\n\n These Terms are governed by the applicable laws of India<\/strong>.<\/p>\n\n\n\n Any dispute should first be raised with ApnaDokan customer support so that we have an opportunity to resolve the matter.<\/p>\n\n\n\n Where a dispute cannot be resolved informally, applicable consumer rights, statutory remedies, and the jurisdiction provided under Indian law will continue to apply.<\/p>\n\n\n\n For questions, complaints, payment concerns, delivery issues, cancellations, returns, or refunds, contact:<\/p>\n\n\n\n ApnaDokan Customer Support<\/strong> Please include your Order ID<\/strong> when contacting us about an existing order.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1704","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/pages\/1704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/comments?post=1704"}],"version-history":[{"count":1,"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/pages\/1704\/revisions"}],"predecessor-version":[{"id":1706,"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/pages\/1704\/revisions\/1706"}],"wp:attachment":[{"href":"https:\/\/apnadokan.com\/index.php\/wp-json\/wp\/v2\/media?parent=1704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}1. About ApnaDokan<\/h2>\n\n\n\n
Address:<\/strong> Bamutia Road, Taltala, West Tripura, Tripura 799210, India
Email:<\/strong> orders@apnadokan.com<\/a>
Phone:<\/strong> +91 84818 89979
Website:<\/strong> https:\/\/apnadokan.com\/<\/a><\/p>\n\n\n\n2. Eligibility to Use the Website<\/h2>\n\n\n\n
3. Customer Accounts<\/h2>\n\n\n\n
4. Product Information<\/h2>\n\n\n\n
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5. Prices and Currency<\/h2>\n\n\n\n
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6. Orders and Order Acceptance<\/h2>\n\n\n\n
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7. Payment Methods<\/h2>\n\n\n\n
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8. Direct Bank Transfer<\/h2>\n\n\n\n
9. Shipping and Delivery<\/h2>\n\n\n\n
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10. Order Cancellation<\/h2>\n\n\n\n
11. Returns and Refunds<\/h2>\n\n\n\n
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12. Product Availability<\/h2>\n\n\n\n
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13. Promotions, Discounts and Coupons<\/h2>\n\n\n\n
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14. Reviews and User Content<\/h2>\n\n\n\n
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15. Prohibited Use<\/h2>\n\n\n\n
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16. Intellectual Property<\/h2>\n\n\n\n
17. Third-Party Services<\/h2>\n\n\n\n
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18. Privacy and Personal Information<\/h2>\n\n\n\n
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19. Website Availability<\/h2>\n\n\n\n
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20. Limitation of Liability<\/h2>\n\n\n\n
21. Force Majeure<\/h2>\n\n\n\n
22. Changes to These Terms<\/h2>\n\n\n\n
23. Governing Law<\/h2>\n\n\n\n
24. Customer Support and Grievances<\/h2>\n\n\n\n
Address:<\/strong> Bamutia Road, Taltala, West Tripura, Tripura 799210, India
Email:<\/strong> orders@apnadokan.com<\/a>
Phone:<\/strong> +91 84818 89979
Website:<\/strong> https:\/\/apnadokan.com\/<\/a><\/p>\n\n\n\n